MB Insights: The Brewers Congress 2023: What’s New in Brewing?

Content Type: Technology

Consumer, Drinks, Events, Hospitality, Industry, Insight, Sustainability, Technology

Posted on 17 October 2023

With worldwide revenue in the billions and roots that span millennia, today’s beer is an intriguing mix of passion, tradition, and innovation.

From charming microbreweries to sprawling industrial operations, the quest for brewing perfection has rapidly evolved this age-old craft into both an art form and a precise science.

While breweries from around the globe compete to create the ultimate ‘amber’, many are set to gather at the upcoming Brewers Congress in London.

With the prestigious event on the horizon, MacGregor Black sat down with industry expert Kieron Hall to delve into the ever-changing landscape of brewing, explore the latest cutting-edge techniques & technologies, and take a sneak peek at the brands that are set to cause a stir at this year’s Brewers Congress.

The Brewers Congress 2023

At its core, the Brewers Congress is a celebration of brewing excellence.

Hosted at the Business Design Centre in London, the event brings together some of the brightest minds in the industry, offering a unique platform for sharing knowledge, experiences, and innovations.

Brewers, both established and up-and-coming will unite under one roof to exchange ideas and push the boundaries of what’s possible in the world of beer. In its latest edition, the Congress will feature 30 guest speakers, 80 industry suppliers and over 300 breweries, bringing together not only some of the sharpest minds, but also the most tantalising flavours in the brewing world.

The climax of the Congress is undoubtedly the Brewer’s Choice Awards, which honours the finest accomplishments in brewing and recognises outstanding brewers, professionals, and innovations that have made a mark in the industry.

Previous victors have included the likes of Lost and Grounded Brewers, Derek Prentice, Lakes Brew Co, Lara Lopes, Moonwake, Rudi Ghequire, North Brewing, Abbeydale Brewery, and Colin Stronge.

With such impressive past winners, it’s anyone’s guess who will take home the coveted titles this year!

Brewing Evolution – The Latest Techniques & Technologies

Sustainable Brewing

In an age where environmental concerns weigh increasingly on consumers’ minds, breweries worldwide are wholeheartedly embracing sustainability as a core principle. It’s not just a trendy buzzword anymore; it’s a vital commitment to environmental stewardship, resource efficiency, and ethical practices.

Sustainable brewing entails a multifaceted approach, focusing on key areas that make a real impact:

  • Energy efficiency
  • Water conservation
  • Waste reduction
  • Responsible sourcing
  • Community engagement

When it comes to slashing energy consumption, breweries are turning to innovative solutions, such as investing in renewable energy sources like solar panels and wind turbines. Simultaneously, many brands are also adopting energy-efficient equipment and practices, including optimising heating and cooling systems, implementing LED lighting, and recovering heat from the brewing process to preheat water.

“Take, for instance, Signature Brew,” Comments drinks specialist, Kieron Hall.

“They’re two-time winners of SIBA’s prestigious Brewery Of The Year Award and they’ve definitely made sustainability a cornerstone of their brewing philosophy,”

“Thanks to their state-of-the-art steam boiler that maximises heat energy, Signature Brew’s brewhouse efficiency is something to be proud of. They recycle heat energy from one batch to the next, so cooling one batch of beer provides the necessary heat for the next brew.”

Packaging also plays a pivotal role in Signature Brew’s sustainability journey, with the brand opting for cans over glass bottles.

Kieron goes on to explain the reasons behind their decision, stating that it “Comes down to a few different factors,”

“Cans are lighter, making them more eco-friendly during transport and they’re also easier to recycle. Their ‘stackability’ reduces storage space and energy use during transportation. Not to mention, cans chill faster, saving energy in the cooling process.”

At the 2023 Brewers Congress Awards, alongside Anspach & Hobday, North Brewing Co and Northern Monk, Signature Brew are proudly shortlisted for the 2023 Brewery of the Year Award.

Another concern amongst brewers is water usage. Water is a precious resource in brewing, and breweries in all corners of the world are making concerted efforts to reduce their water usage.

Adnams, a historic brewery hailing from Suffolk since its establishment in 1872, recently observed that their distillery produced a high temperature water waste stream, meaning a valuable resource was literally, going down the drain.

In response, a closed loop recovery system was developed to retain that resource. Now, the heat and water from Adnams’ beer and spirits production process is captured and reused, which has not only reduced water usage in their distillery but has also led to significant savings on their energy bills.

“Remarkably, Adnams now recovers over 90% of the steam generated during their brewing process and converts it back into heat for the next batch.” Adds, Kieron.

“Their forecasted water savings for this year alone is a whopping 2 million Litres. That’s a clear testament to the positive impact of sustainability-driven initiatives.”

Techniques such as closed-loop water systems are gaining popularity. Additionally, rainwater harvesting, and water-efficient equipment are also helping breweries minimise their water footprint.

Another aspect of sustainable brewing is crop cultivation.

Science and research have shown us that agriculture plays a significant role in climate issues, and breweries are now exploring regenerative farming techniques with the aim of reducing or eliminating the emissions associated with barley cultivation.

South-London based brewery; Gypsy Hill Brewery is claiming a world’s first with the release of their carbon negative beers, without the use of offsets. The brand’s new brews are based on two main technologies, regenerative barley, and recaptured hops. To achieve this impressive goal, Gypsy Hills has partnered exclusively with Wildfarmed, who work hand-in-hand with farmers to implement practices like intercropping, cover cropping, and reduced tillage.

Commenting on Gypsy Hill’s success, Kieron states, “Gypsy Hill’s practices have many far-reaching benefits.

“They enhance soil health, curbing erosion, and perhaps most significantly, sequestering carbon. In simpler terms, the process of farming this regenerative barley locks away more carbon in the soil than it releases into the atmosphere.”

Brewing Technologies

Whilst brewing beer is steeped in tradition, there’s no denying that the industry has recognised the potential of technology to enhance the process and increase efficiency.

More and more breweries are adopting advanced brewing technologies, including automated brewing systems, data-driven analytics, and innovative packaging solutions.

When asked about automated brewing systems, industry expert Kieron comments that, “They control all aspects of the brewing process, from mashing to fermentation, right the way through to packaging. Basically, the more automated the brewing process, the lesser the chances of human errors and inconsistency, which in turn can save the brand money, time, and effort.”

American craft brewing company, Bell’s Brewery is another great example of a brand that has made significant advancements in the world of technological brewing, with their Comstock based facility adorning all the hallmarks of a modern industrial manufacturer. The facility boasts a centralised control room, automated systems, and advanced robotics. Including, automated filling stations and keg lifting and palletising robots.

Speaking to Automation Alley on the state-of-the-art facility, tour guide, Ray Bristol comments,

“We have the robot arms that replaced the human power of having to move kegs. All of the things our automated systems do to prevent the repetition and wear and tear on the human body,” Bristol said. One robot arm flips kegs to the upright state after they are filled. The other neatly stacks pallets of beer set for shipping out across the country,”

“Prior to this we were more limited in throughput because it required someone using human power to flip kegs. . .Obviously, this is really tough on the body, and nobody wanted to do this for a long period of time. So we didn’t run at the same rate we are able to run at today.” Bristol said.

Packaging is also an integral part of the brewing industry, serving multiple purposes such as, preserving the quality of the product, promoting brand awareness, and ensuring regulatory compliance.

“New packaging technologies are helping brewers all over the world preserve the quality and flavour of many much-loved beers,” States Kieron.

“Beavertown Brewery are a great example. They use cans with special linings that prevent oxygen from getting into the beer and contaminating its flavour.”

‘Brands to Watch’ at BC 2023

With 30 guest speakers, 80 industry suppliers and over 300 breweries attending the Brewers Congress this year, there’s bound to be many brands making a splash.

Industry expert Kieron Hall has listed the brands, alongside those mentioned throughout this article, that we should be watching out for at the brewers Congress 2023, and why.

SALT

Founded in 2018, SALT is a brewery that has successfully married traditional techniques with modern innovations, crossing styles, exploring new ingredients, and producing many award-winning craft beers along the way.

The Yorkshire based beer’s branding draws inspiration from Sir Titus Salt, a pioneering industrialist who is best known for launching Salt’s textile mill and building the village of Saltaire in West Yorkshire, the brand’s homeland. With the aim of adding to the rich history and legacy that surrounds them, the SALT beer factory is proudly nestled within a Unesco World Heritage site, housed in a Grade 2 listed building that was previously used as a tram shed in 1904.

In 2022, the brand debuted their Double IPA, brewed with a ground breaking new form of hop from Yakima Chief Hops. Considered a much more reliable product than standard whole leaf hops, Yakima Chief Hops combines the concept of fresh frozen hops and the innovative technology of Cryo Hops®, which are pellets packed full of resins and aromas.

Late year, SALT also took steps towards brewing a brighter future, having teamed up with the world’s first plastic-offsetting service and ocean clean-up organisation – Seven Clean Seas to launch the hazy craft pale ale.

SALT’s Head Brewer, Colin Stronge, winner of the Brewer of the Year award at the 2022 Brewers Choice Awards, will be speaking at the Brewers Congress this year, dishing out advice, support, and encouragement to new and existing brewers. With an impressive career in brewing spanning over two decades, and five exciting years dedicated to SALT, Colin’s extensive industry experience ensures his speech at the Brewers Congress will undoubtedly, one to watch.

Mash Gang

Mash Gang, a name that’s been making waves among beer aficionados, is known for its innovative approach to brewing. Founded on the principles of quality, creativity, and sustainability, this brewery has steadily carved out a niche for itself in the competitive market, now and low craft beers.

Stemming from a dedication to inclusivity and a commitment to sustainable brewing practices, one of Mash Gang’s defining moments arrived with the introduction of their vegan beer. Mash Gang’s vegan beer is crafted without the use of any animal-based additives. This means no honey, no lactose, and no gelatine in the brewing process, right down to the glue used on their labels. Instead, they rely on innovative techniques and plant-based ingredients to achieve the same depth of flavour and quality that beer enthusiasts have come to expect from the brand.

Mash Gang’s commitment to vegan beer is not an isolated endeavour. It aligns with their broader commitment to sustainability. The brewery has implemented a range of eco-conscious practices, from energy-efficient brewing equipment to waste reduction initiatives, ensuring that their commitment to ethical brewing extends beyond just ingredients.

Mash Gang will be exhibiting their range of exciting craft beers at the Brewers Congress this year, with their very own Founder & Chief Product Officer, Jordan Childs has been shortlisted for the 2023 Brewer of the Year Award.

BigDrop Brewing Co

Non-alcoholic beer, once a marginalised category, is now taking centre stage, and Big Drop Brewing Co has solidified itself as a name worth knowing in the industry.

Their range of non-alcoholic beers includes a stunning array of styles, from stouts and IPAs to pale ales and lagers. These aren’t mere imitations; they’re fully realized, delicious brews that deliver a world of taste without the alcohol. Not to mention, they brew all their beers with carefully selected brewing partners, so their beer comes without the nasty taste of an unnecessary carbon footprint.

The process of creating Big Drop’s non-alcoholic beer is unique in that it starts as regular beer. After brewing, the alcohol is gently removed, allowing the flavours to remain intact. This is in contrast to many non-alcoholic beers that are essentially diluted versions of their alcoholic counterparts.

The proof, as they say, is in the pudding. Big Drop Brewing Co’s commitment to quality has been recognised with numerous awards and accolades, including World Beer Awards and the International Beer Challenge.


Most recently, in May of this year, Big Drop Brewing Co initiated a licensing agreement with In Good Company, the proprietor of Fourpure Brewing and Magic Rock Brewing. This strategic move is a pivotal part of Big Drop’s overarching strategy to significantly expand its operations and support its global growth aspirations.

The core idea behind this move is to create seamless collaboration with brewing partners in three pivotal markets: the United Kingdom, the United States, and Australia.

Building on their already successful history of contract brewing at Fourpure in Bermondsey, Big Drop views this new partnership as a natural progression of its decentralized business model. This model enables them to produce fresh 0.5% ABV beer locally and ethically, all while keeping the carbon footprint to a minimum.

This collaboration also benefits In Good Company by diversifying its portfolio to meet the evolving preferences of craft beer enthusiasts. According to the IWSR Drinks Market Analysis, the compound annual growth rate for the alcohol-free beer market in the UK is projected to reach an impressive +12% until 2026.

Amongst SALT, Mash Gang and Big Drop Brewing Co, industry specialist Kieron Hall recommends checking out Northern Monk, who’s very own Quality Control Manager, Tanya Kondratyuk will be speaking at the Brewers Congress.

Over the past two years at Monk, Tanya has displayed her remarkable prowess by spearheading the design and supervision of the brand-new Quality Control (QC) laboratory. In addition, she masterminded the launch of Monk’s current analytical and microbiological sampling programs, established a comprehensive yeast propagation plan, organised sensory panels, and diligently managed the barrel aging program.

Her contributions extend beyond the laboratory, as she also played an integral role in production planning and the development of new and exciting recipes.

Northern Monk has the potential to collect multiple accolades at the Brewers Congress this year, with the brand being shortlist for the Brewery of the Year Award, their Faith beer making the shortlist for the 2023 Beer of the Year Award, and their Brewery Manager, Pietro Maltini, who has been shortlisted for the 2023 Young Brewer of the Year Award.


In an industry where every drop of creativity matters, the Brewers Congress 2023 is gearing up to be a grand celebration of diversity, sustainability, and innovation – the driving forces shaping the world of brewing.

With trailblazing brands like SALT, Northern Monk, Big Drop Brewing Co, Mash Gang, and Signature Brew leading the way, we’re on the path to a future that’s not only more sustainable but also more inclusive and technologically advanced.

Here’s to raising a toast to that exciting journey! Cheers!

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Consumer, Industry, Insight, Nursery, Retail, Technology

Posted on 27 September 2023

One Small Step for Babies, One Giant leap for Brands

Gone are the days when baby products were solely functional. Today, parents seek more than just basic utility; they demand products that seamlessly integrate into their busy lives, products that simplify the daily tasks associated with raising a child.

However, the pursuit of convenience has not come at the expense of safety, and fortunately, leading baby brands are on a mission to make parents’ lives easier by developing products that prioritise convenience, without cutting corners when it comes to safety.

Below, Industry Specialist, Emily showcases some of her preferred brands that are at the forefront of prioritising baby safety.

Stokke

Stokke, a renowned Norwegian company, has been a global leader in crafting best-in-class solutions for children for over four decades.

Stokke’s guiding principle is always the best interest of the child, with all their products designed to promote child development and nurture stronger family connections. Everything the brand manufactures, from highchairs to cribs, strollers, and carriers, as a testament to their dedication to safety and well-being, with all of their products being ethically made and free from harmful substances.

What truly sets them apart is their Juvenile Products Manufacturers Association (JPMA) certification – an independent seal of approval that speaks volumes about their safety testing.

Before Stokke’s team of experts dive into creating a new product, they take the time to understand children and families, learning more about how their creations will be used and addressing any unique challenges that may arise.

To ensure this, they collaborate with a roster of experts in child development, from developmental psychologists to paediatricians, all working in unison to keep babies and kids safe.

Stokke has also set a remarkable standard for safety with its YoYo pushchair, a product that stands out for its contemporary design that seamlessly marries form and function. The YoYo pushchair’s user-friendly features, such as easy folding and compact storage, reflect Stokke’s dedication to enhancing the parenting experience.

While the YoYo pushchair’s design is undeniably appealing, what truly sets it apart is its commitment to safety. Stokke recognises that style should never come at the expense of a child’s well-being, and they have taken extensive testing measures to ensure that the YoYo pushchair meets and exceeds the global standards for child safety in baby products.

BeSafe

BeSafe, a family-owned Norwegian company, has an interesting history that dates back over 100 years. Originally known for crafting horse saddles since 1919 and car interiors since 1959, BeSafe shifted its focus to child safety in 1963.

A true pioneer, BeSafe introduced the concept of rear-facing car seats in 1989, advocating for children’s safety even when it faced scepticism. Today, rear-facing travel is recognised as five times safer than forward-facing.

BeSafe’s commitment to child safety is evident in its long history of innovations, from pregnancy belts to reclining baby seats, and its collaboration with premium stroller brands like Stokke.

This year, BeSafe’s Stretch B car seat earned a perfect 5-star safety rating in an international car seat test, with high praise from the German automotive association ADAC. The official ADAC tests compile the results of crash, usability, ergonomics, chemical, and cleaning assessments to give a product score. The lower the figure, the better the product has performed. ADAC highlights the Stretch B as a “Very safe child seat, in which children up to about 7 years of age are secured purely rear facing.”

BeSafe’s Stretch B, along with the Stretch model, has consistently performed well in various tests, earning titles like “Test winner” in Norway and Sweden by “Best-i-test.nu,” passing the rigorous Swedish Plus Test, and securing the “Best Car Seat for Safety” award from IndyBest in the UK. Notably, BeSafe’s commitment to sustainability also earned the Stretch B the Baby Innovation GREEN AWARD 2023, cementing its position as a leader in child safety and innovation.

Cybex

CYBEX offers a diverse range of baby essentials, from car seats and baby carriers to kids’ furniture and pushchairs, and their hallmark is safety that seamlessly blends with urban lifestyles.

At the heart of CYBEX’s brand philosophy is the CYBEX D.S.F. Innovation Principle, a triple-threat strategy that encompasses unique Design, unbeatable Safety, and top-notch Functionality. This approach has not only given rise to award-winning car seats like the rear-facing Sirona but has also earned them an impressive fifteen Red Dot Design Awards. Overall, the brand has received over 500 awards for design, safety, and innovation.

In early 2014, CYBEX joined forces with the German company Goodbaby International Holdings Limited. Goodbaby, headquartered in China, boasts a remarkable legacy of over 25 years in research, development, design, and rigorous testing, backed by their state-of-the-art production facilities. They have set global benchmarks for safety, innovation, design, and manufacturing, making this partnership a match made in heaven for those seeking the very best in safe baby products.

Silver Cross

Silver Cross, a British nursery brand, is celebrated worldwide for its safe and aesthetically pleasing baby products. With a legacy spanning over 140 years, the brand has remained committed to upholding the highest standards of safety and craftsmanship, ensuring that infants receive the finest start in life.

Silver Cross takes pride in ensuring the safety and comfort of infants and toddlers by adhering to rigorous safety standards and conducting thorough testing to meet and exceed industry regulations. In 2020, the Silver Cross Dream infant carrier achieved ADAC’s highest ever score when put through their rigorous testing programme.

Silver Cross products adhere to stringent safety regulations, not just in one country but across various global markets. They understand that safety knows no borders, and their compliance with international standards ensures that children worldwide can enjoy their products securely.


In the realm of the baby products industry, a steadfast commitment to safety should not merely serve as a marketing strategy for brands; it should be the very bedrock upon which they build their foundations.

The responsibility to set the gold standard in safety lies firmly on the shoulders of industry leaders such as Stokke, BeSafe, Cybex, and Silver Cross. Whether it involves mitigating potential hazards like choking risks, safeguarding against sharp edges, eliminating the use of any potentially harmful materials, or steering clear of designs that could pose tipping risks, baby brands must leave no stone unturned in ensuring the safety and well-being of your precious little ones.

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Consumer, Drink, Drinks, Hospitality, Industry, Insight, Retail, Technology

Posted on 19 May 2023

Evolving from small medieval distilleries into the colossal $88 billion dollar industry that it is today, the story of whisky is one founded on tradition, revolution, and a thirst for innovation.

So, in honor of World Whisky Day, MacGregor Black explores the murky origins of whisky, the art of distilling, and the factors that fueled the rise of one of the world’s most popular spirits.

 

Where Did Whisky Come From?

Whisky’s history dates back hundreds of years. Which means, unfortunately, there are a number of theories as to where exactly the fiery golden liquid originates from.

Some academics argue that the ancestor to modern whisky was first discovered by Irish, Scottish, and English farmers, who began distilling spirits from their surplus grains. Although, a more favoured theory suggests that missionary monks brought the art of distillation over to the UK over a thousand years ago having mastered the practice on their travels across the Mediterranean, the Middle East and mainland Europe.

If we turn to the pages of history, we find the first ever written evidence of whisky appears as early as 1405, in the Irish Annals of Clonmacnoise. Here it was documented that the head of a clan died from ‘taking a surfeit of ‘aqua vitea’. However, the earliest historical reference to whisky appears a little later down the line, in the Scottish Exchequer Rolls of 1494 where an entry refers to King James IV of Scotland granting ‘eight bolls of malt to Friar John Cor wherewith to make aqua vitae’.

Aqua vitea, a term historically used to describe distilled spirits, is a Latin term meaning ‘water of life’. When translated from Latin to Gaelic, ‘aqua vitea’ became ‘uisge beatha’, which over the years, eventually evolved into the word ‘whisky’ that we know and love today.

 

Whisky Production & The Art of Distillation

Whisky, like all of its spirit counterparts, is made using distillation. A complex practice that dates back as far as the 1st century BC and research suggests originates from ancient Mesopotamia and Egypt, where early practitioners first used the process to create a mix of potent perfumes and aromas.

 

 

 

However, thanks to the global migration of knowledge and through the adaptation of ingredients & techniques, over time, alchemists refined and expanded distillation beyond perfumes to include medicines, poisons and of course, whisky.

One such factor that fanned the flames of mass whisky production took place in 1536, when Henry VIII broke ties with the Roman Church and disbanded many of the English monasteries. Prior to this point, distilling spirits remained largely a monastic and medical practice, but with so many unemployed Monks dispersed into the general population at the time, the art of distilling spirits quickly made its way into homes and farms, and the general production of whisky shifted into the hands of the people.

The increasing popularity of whisky would soon attract Scottish Parliament, where plans to profit from the growing industry, saw the introduction of the first taxes on whisky, in 1644. However, in protest, many Scots turned to illicit distilling in an attempt to avoid the high taxes. By the 1820s, as many as 14,000 illicit stills were being confiscated every year, and more than half the whisky consumed in Scotland was being enjoyed without the taxman taking his cut.

However, in 1823, the Excise Act was passed, which allowed Scots to distil whisky in return for a license fee of £10 and Illicit distilling and smuggling eventually died out.

With restrictions lifted for the import and export of commercial whisky, this incentivised people to grow barley and licensed distilleries began emerging in all corners of the Scottish lands. With a license now required, the process of distilling whisky became more refined and eventually upped the quality of the product. From here, whisky gradually gained worldwide popularity, becoming a talisman of heritage, craftmanship and cultural identity for the regions it was produced in.

In the early days of whisky production, the process was relatively simple. Grains were mashed, fermented using yeast, and the resulting liquid was then distilled. Following distillation, the liquid was aged in wooden casks for several years, providing it with the unique characteristics, colour, and flavours that whisky is known for today.

 

 

In the modern era, the fundamentals of whisky making remain largely unchanged. Grains are still mashed, fermented, and distilled, and whisky is still aged in wooden casks. However, over the centuries, advancements in innovation and technology, as well as the introduction of advanced aging and maturation processes have birthed a new age of whisky production.

In the 18th and 19th century, the industrial revolution brought significant advancements to the field. Namely, the invention of the column still in 1830, by Aneas Coffey, which revolutionised distillation and paved the way for large-scale whisky production. Today, distillation has transcended its traditional ties to spirits and is now a crucial process in various other industries including, the production of fuels, petroleum refining, essential oils, pharmaceuticals, and even water purification. Proving that distillation has played, and will continue to play, an essential role in the advancement of human society… not to mention good quality spirits.

 

 

Whisky or Whiskey…

The terms, whisky and whiskey are often used interchangeably, causing quite a bit of confusion amongst connoisseurs and casual drinkers alike. However, there are a number of distinct differences in their production methods, geographical origins, and their unique flavour profiles.

Whisky (without an e, and the starring spirit of this article) typically refers to whisky produced in Scotland and is often dubbed, Scotch whisky. Scottish distilling largely inspired the production of whisky in countries like Japan and Canada, explaining why both countries also use the ‘without an e’ spelling of whisky.

Scotch whisky has some pretty stern regulations when it comes to what can actually be labelled as a true Scotch Whisky. It must be made from malted barley, water, and yeast, and must be distilled in Scotland for at least three years. Scotch whisky is also well-known for its range of rich and smoky flavours, which can be attributed to the use of peat in the malting process.

 

 

However, recent research found that peat releases an excessive amount of stored carbon dioxide when harvested and is currently under some scrutiny for its potential contribution to climate change. The Scottish Government has since drawn plans to move away from using peat products in the future, thus protecting the environment, and ensuring no further damage to the peatlands.

Whiskey, on the other hand, is the preferred spelling of grain spirits that have been distilled in Ireland and the United States.

As Irish colonists began to arrive in America, they brought with them the process of distilling grain spirits and from that moment onwards, whiskey was born.

American whiskey encompasses various styles, including bourbon, rye whiskey and Tennessee whiskey, all of which are distilled in different ways, using different ingredients and under strict legal regulations specific to America. For example, similar to Scotch, for a bourbon whiskey to officially labelled as a bourbon whiskey, it must be distilled in America and at no higher than 160 proof, 80% alcohol-by-volume.

 

 

Brands to watch…

As the world of whisky continues to evolve, and an increasing number of individuals embrace the charm and cultural complexities of this cherished spirit, certain brands have emerged as rising stars in the industry. MacGregor Black caught up with award-winning mixologist and drinks practice operations consultant, Kieron Hall, to gauge which brands are gaining popularity and the reasons behind their rise.

Nc’nean Distillery

 

Nc’nean Distillery is a young, independent, organic whisky distillery perched above the Sound of Mull in the remote community of Drimnin on the west coast of Scotland. Declaring their main purpose to be “creating experimental spirits, and pioneering sustainable production”, Nc’nean Distillery aims to really get people thinking about Scotch.

“Nc’nean Distillery is a favourite brand of mine for a number of reasons, I think they’ve just hit the mark with everything a brand needs to be in today’s economy,” comments, Kieron.

“The brand is constantly looking at ways to shake-up the traditional Scotch market and improve their impact on the planet. Like, using organic Scottish barley at their distillery, which is powered by renewable energy, as well as recycling 99.97% of their waste, and making all of their bottles out of 100% recycled clear glass. Not to mention,

I think the quality of their product is brilliant, particularly their Organic Single Malt Whisky.

If you haven’t checked out Nc’nean yet, you definitely should!”

 

InchDairnie Distillery

 

InchDairnie Distillery, based in Fife, Scotland, pride themselves on their origins, whisky traditions, and their ability to take an innovative approach to flavour. Their distillery uses only barley that has been grown locally in Fife and they operate using two bespoke pieces of equipment; a Mash Filter and Lomond Hill Still, both used for experimentation and innovation.

Kieron Hall comments, “InchDairnie opened in 2015 and they literally built the whole distillery around their mash filter. Their bespoke methods to whisky production means that they can handle a variety of different grains and can extract more flavour and sugar during the process.

Every year, the brand clears two weeks in their calendar to distil something ‘out of the ordinary’ which most recently saw the distillery make their way to ‘the dark side’, being the first to distil a mash made from a majority of Dark Kilned Malted Spring Barley, which is usually used to brew dark beers.

A great drink and I suspect a great deal of innovation to come from InchDairnie in the near future.”

 

Ellers Farm Distillery

 

Based in North Yorkshire, Ellers Farm Distillery’s state-of-the-art production ranks as one of the largest distilleries in the country. The brand prides itself on being carbon neutral since day one of its operations, with further plans to achieve official B Corp certification. Ellers Farm Distillery has also partnered with Bristol based environmental organisation, Ecologi with the aim of planting one million trees.

“Ellers Farm is a classic,” says Kieron Hall.

“My colleague, Dana Bond and I recently visited the famous Ellers Farm Distillery and toured their site. After hearing some of their ambitious environmental goals and their plans for the future, we were pretty impressed.

Not only do they distil whisky, but they also produce vodka, gin and a range of small batch spirits that are only released in batches of 500 bottles. Ellers Farm will surely continue to lead the charge when it comes to sustainability, NPD and of course, great quality spirits.”

Kieron also comments about the “up and coming challenger brands” stating that:

“There are so many brands that deserved a mention, with many up-and-coming challenger brands also making big moves in the world of whisky right now, such as, Wolfburn, Milk & Honey, Mackmyra and Stauning Whisky to name a few.”

“It’s an exciting time to be a whisky lover as we have front row seats to watch a wave of new brands redefine the landscape of whisky.”

 

 

Whether it’s neat, on the rocks, or mixed into a complex cocktail, whisky clearly has a rich history of being beloved by many, throughout the centuries.  From the rolling hills of Scotland to the bourbon-soaked barrels of Kentucky, the production methods, legal regulations, and geographical influences have shaped the unique identity of whisky.

With each sip, we embark on a sensory journey of tradition, rebellion, and innovation, connecting us to a rich, yet murky, history of one of the world’s most beloved spirits.

So, if you’re a complete connoisseur, a beloved bourbon fan or an avid enthusiast, join us on World Whisky Day 2023 to appreciate the deep and remarkable world of whisky.

 

Latest blogs & insights

Case Study, Consumer, Industry, Insight, Retail, Technology

Posted on 24 April 2023

From a global pandemic to rising geopolitical tensions, the supply chain industry has faced numerous challenges, and as we edge further into 2023, the sector finds itself at a crossroads.

The need for speed, strategy, and resilience has rapidly fueled innovation, and more businesses are leveraging the latest in automation technology to make faster, smarter decisions with more accuracy than ever before.

But what exactly is Supply Chain automation? And where is it leading us?

MacGregor Black explores the latest advancements in supply chain automation, and which key technologies are reshaping the industry’s future.

What is Automation?

Over the years, the main goal of the supply chain industry has remained unchanged. To deliver products to the right place, at the right time. Yet, to thrive in today’s competitive economy, a business must ensure constant availability, rapid delivery time, and the mailability to overcome unexpected changes.

This is where automation steps in.

Automation describes the use of technology to complete tasks that would traditionally require physical human interaction. Processes that would usually cost a gross amount of time, money, and labour can now be completed quickly and effectively using a combination of artificial intelligence and advanced robotics.

From Human Hands to Robotic Arms

Evolving from their first appearance in sci-fi movies into today’s supply chains, the use of robotics in the warehouse has become increasingly popular in recent years. Businesses in all corners of the world are transforming the way they manage their supply chains by investing in advanced technologies such as autonomous mobile robots, collaborative robots and even drones, in the pursuit of efficiency.

Autonomous Mobile Robots (AMR)

Autonomous mobile robots (AMR) are self-guided machines that, using a combination of sensors and algorithms, navigate safely around the warehouse moving goods from one place to another, locate and retrieve items and even pick, pack, and ship products at ultra speed. As the demand for faster and more efficient supply chain processes grows, AMRs are becoming an increasingly attractive solution for businesses looking to scale up faster, increase their operational efficiency, and reduce labour costs in this post-pandemic economy (as after all, robots can’t catch a virus…).

According to this year’s Global Autonomous Mobile Robots Market Report, in 2022, the market for autonomous mobile robots totalled at $3.14 million US dollars. A figure that is predicted to rise as high as $10.97 million US dollars by 2030. By taking over potentially dangerous jobs from humans, AMRs allow for cheaper labour costs, greater workforce adaptability, improved safety standards, and reduced risks. Nestle, DHL and Walmart are among the many high-profile brands that are already investing in AMR’s, with all three companies having rolled out driverless forklifts across their warehouses in 2022.

However, while progress is being made, “there are still a number of natural factors at play,” States Mark Lancaster, MacGregor Black’s Supply Chain & Logistics specialist.

“Whilst AMRs are designed to operate autonomously, they do still pose a risk to human workers if not properly programmed or maintained. As well as investing in skilled automation specialists to safely maintain the equipment, employers may also need to consider re-training existing workers on how to interact with AMRs in order to avoid accidents and injuries.”

Collaborative Robots

Unlike AMRs, Collaborative Robots (also referred to as Cobots) work along-side humans, rather than replacing them. Designed to be safe, simple to use and adaptable to varied processes, Cobots assist humans in performing repetitive or dangerous tasks to speed up production and avoid potential risks. UK retailer, Curry’s recently revealed its plans to invest £250,000 in Cobots at its facility in Newark, which will fund a fleet of robotic exoskeletons designed to give employees at the retailer’s logistics partner, GXO, relief from at least ten tones of weight throughout a typical working shift.

Another example of a brand investing in Cobots is the multinational information technology company, HP. In 2017, the Silicon Valley based brand opened a robotics manufacturing facility in Singapore; the country ranked second in the world for the number of robots deployed for every 10,000 employees. The facility utilises intelligent robotic arms that precisely emulate a human hand’s intricate movements in order to make a core component in HP’s commercial printers. The arm’s dexterity allows it to take on complex tasks, with acute precision, for 24 hours a day. HP said, since installing its robotics manufacturing lines in Singapore, production costs have dropped by 20%. A quite staggering saving in a world currently grappling with the lingering effects of the pandemic, high inflation, and geopolitical tensions.

However, replicating HP’s harmonious relationship with robotics isn’t quite as simple as it sounds. A successful shift into automation requires an immense, up-front capital investment, not only in technology but in the skills of the workforce. At HP, they have invested heavily in upskilling their employees, who verify parts rejected by the robots on the manufacturing line to help teach the machine and perfect the algorithm. Singapore itself has also long identified advanced manufacturing as a priority, with the country even introducing incentives such as tax breaks for highly automated factories, research partnerships with universities and subsided programmes aimed at retraining and upskilling workers.

Drones

According to an analysis of U.S. Census Bureau data, the average warehouse worker wastes nearly seven weeks per year in unnecessary motion, accounting for more than $4.3 billion US dollars in labour. A statistic that many businesses are now able to disregard following the introduction of intelligent autonomous drones into their supply chain.

Without the need for ladders or scaffolding, and in turn without the resulting risks, drones are used to track, transport and audit goods, with the data being stored digitally on a computer-based software programme. Drones are mainly used to help with inventory management and can be found flying around the warehouse scanning bar codes on products, auditing inventory levels, and comparing the data it collects with the data stored digitally. Swedish retail giant, IKEA is among the latest brands exploring technological solutions, revealing it has expanded its autonomous fleet of drones to 100 across 16 locations in Belgium, Croatia, Slovenia, Germany, Italy, the Netherlands, and Switzerland.

Developed in partnership with Zurch-based startup, Verity, IKEA’s drones are deployed during non-operational hours, working to ensure stock levels are accurate, and offering real-time analytics. Introducing drones and other autonomous technologies in the warehouse may seem nerving for some, but “Introducing drones and other advanced tools — for example, robots for picking up goods — is a genuine win-win for everybody.” States, Tolga Öncu of Dutch IKEA holding company INGKA.

“It improves our co-workers’ well-being, lowers operational costs and allows us to become more affordable and convenient for our customers.” 

Artificial Intelligence (AI)

Typical supply chain management is labour intensive, time consuming and prone to human error, which is why many businesses are utilising artificial intelligence in their supply chains.

Artificial intelligence is used in supply chains to analyse data, track the flow of goods, and centralise information sharing with suppliers, manufacturers, distributors, and retailers. The main goal being to streamline the entire end-to-end supply chain process and routinely look for ways to improve efficiency.

MacGregor Black’s Engineering & Operations specialist, Rob Blackburn explains that “AI tightly links together the business value chain, from manufacturing to the end consumer, and accurately forecasts customer demands to produce real-time analytics on a company’s entire supply chain performance.”

“The AI detects data patterns and recommends improvements such as, shorter walking times and smarter inventory positioning. Over time, the AI will even learn from its environment and perfect its own algorithm to ensure the warehouse is performing to maximum efficiency.”

One of the most beneficial features of AI is its ability to trigger automated responses to pre-defined scenarios. By communicating with the various internal data systems, AMRs and Cobots deployed at the warehouse, the AI can automatically respond to situations like a depletion in stock, a rise in market prices or a shift in consumer demand. For example, should the business run out of stock, their AI can automatically order more. Or should the market value of a product or raw material change, the AI can produce a detailed report advising the business on future procurement strategies.

This level of data-driven supply chain management reduces costs, mitigates risks, improves quality control, increases operational efficiency, and allows businesses to make informed analytical decisions, which in turn, improves the experience for the end customer.

It’s clear to see that automation has the potential to revolutionise the way warehouses operate. The latest developments in supply chain technology are creating exciting opportunities for businesses all over the world, which has raised a question in many of our minds, where does that leave humans? According to a report led by Oxford Economics, if the current rate of automation continues, 11.20 million manufacturing jobs will be lost to automation by 2030. Undeniably, certain occupations will become extinct in the battle between automation and tradition, however humans haven’t been totally eliminated from the race just yet. A report by the BBC suggested that the rise in automation will also boost the economy, predicting that 7.2 million specialist jobs will be created by 2037.

Automation is unarguably transforming the way businesses manage their supply chains. And as these technologies continue to evolve, the companies that will thrive will be those that are embracing the change. By taking full advantage of artificial intelligence and advanced robotics like drones, Cobots and AMRs, employers are able to maximise efficiency, improve safety and cut overall costs. However, automation technology requires immense planning and consideration, and if we’ve learned anything from sci-fi movie culture, this isn’t always the case…

If you’d like to speak with our dedicated team of Engineering & Supply Chain consultants, get in touch today via hello@macgregorblack.com or via +44 (0)191 691 1949.

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Consumer, Cosmetics, Health & Beauty, Industry, Insight, Retail, Social Media, Sustainability, Technology

Posted on 20 February 2023

Currently valued at over $571billion, the beauty industry is a global superpower. A superpower not just growing, but also in the midst of a momentous change.

As consumer behaviour continues to evolve, technology, social media, and the Covid-19 pandemic are sculpting the industry’s evolution. Now more than ever, customers favour convenience over tradition, with many moving toward DIY, and away from salon treatments.

But what alternatives are out there? Are they effective? And are they here to stay?

MacGregor Black takes a closer look at the evolution of the global beauty industry, why consumers are opting for at-home alternatives, and which brands are delivering the best salon-quality products, right to your sofa.

Are Salons Set to Recover?

Nail, hair, and beauty salons we’re among the worst hit during the recent Covid-19 pandemic. Turnover fell by an average of 45%, social distancing limited footfall, and as a result full-time employment in the industry plunged a whopping 21%.

But with any change… comes opportunity.

The sudden starvation from years of habitual beauty routines, coupled with a severe drop in revenue, spurred on a burst of innovation across the industry. In 2021 alone, the beauty tech revenue rocketed to $3.8 billion, with a range of new and exciting products available. This new formed bond between beauty and technology opened up a world of opportunity for customer and creator alike. Modern self-applied beauty treatments have evolved far beyond at-home facials and DIY pedicures. Utilising a mixture of light emitting diode (LED), microcurrent technology and even augmented reality (AR), brands are now looking to rival salons with the launch of their own high-tech equipment, for at-home use.

Light Emitting Diode – LED

First discovered by NASA in the 90’s, LED lights were used to observe effects on plant growth in space. Noting it’s interesting healing abilities, the technology has since shown great promise, quickly gaining interest among health and beauty manufacturers.

LED light therapy exposes the skin to varied wavelengths of light such as, red, near infrared, yellow, green, and blue light. According to research, the red light stimulates collagen growth, while blue light targets bacteria that causes acne, green light can alter pigmentation, and yellow light can have strong healing qualities.

Research also suggests that LED treatments can prove effective when it comes to reducing the symptoms of aging or sun-damaged skin, as well as treating certain skin conditions such as acne and rosacea. When administered by a salon professional, the equipment they operate is usually significantly more powerful, with treatments often priced between £80-£100 per session.

In an effort to replicate the same results at home, health, and beauty brand, CurrentBody, have launched what they’ve dub the ‘Skin LED Light Therapy Mask’, a substantial looking piece of equipment that combines both red and near infrared light wavelengths to ‘kickstart your skin’s collagen production’. And it doesn’t stop there. CurrentBody have also incorporated the same LED technology in their ‘Skin LED Hair Regrowth Device’, which the beauty brand proudly declares will “penetrate deep under the skin’s surface for instant and long-lasting results”.

Therabody, MZ Skin and Dr Dennis Gross Skincare are brands that have also released LED light therapy devices, all of which featured in a recent edition of British Vogue, labelled ‘The Best LED Face Masks’. At a cost ranging from £100 to £600, depending on the manufacturer, those planning on reaping the benefits of LED Light therapy can have the potential to save both time and money. A growing focus across much of the NPD within the Consumer and Retail industries.

Microcurrent Technology

Hoping to wipe surgical facelifts off the map, microcurrent technology applies weak currents of electricity directly to the face in order to stimulate and tighten the muscles. The whole idea behind microcurrent technology is that it can be used to improve blood circulation and stimulate collagen production to give the face a youthful glow.

Kriisti Atherton, MacGregor Black’s Health & Beauty Specialist sat down with Hrvoje Sarac, Chief Operating Officer at wellness brand, Foreo, to learn more about their use of microcurrent technology in their range of increasingly popular products. The creators of the well-known ‘Foreo Bear’ and ‘Foreo Bear Mini’ pride themselves on ‘making self-care simple, easy, and enjoyable‘ with their range of effective, clinically tested devices.

“Microcurrent technology is something that’s been around in science for years,” Said Sarac.

“We haven’t invented this technology. All we’ve done is simply adapt it to fit in both your hand and your budget. The Bear and The Bear Mini are our best-selling products, and how they work is, the microcurrent and T Sonic massage feature boosts microcirculation and lymphatic drainage, which feeds nutrients to the skin cells and eliminates toxins.

Before we launched the products, tons of research went into ensuring we used the right frequency to really get the right results, and paired with our jelly serum that acts as a conductor, our customers now have everything they need to get that professional face-lifting result at home. So many people say that they can feel the difference even after just one use, but if you really want the best results then we definitely recommend using it daily. It’s like going to the gym, if you go once a week, you probably won’t see much of a difference, but going to the gym every day, you’re going to see the results.”

One of the most frequently asked questions consumers ask about microcurrent devices is, are they safe? Kriisti highlights this topic in her conversation with Foreo’s Hrvoje Sarac, who mentions the potential risks of using devices incorrectly and emphasises the need for safety.

“Customers should always read the instructions before using these products, as with some of them on the market right now, there is actually a risk of burning your skin if the devices are either made, or used incorrectly. What makes our products truly unique is our highly advanced Anti-Shock System that actually scans and measures the customer’s skin’s resistance to electricity, and automatically adjusts the microcurrent’s intensity to ensure it’s not too intense. The Bear in particular is the most effective, safe-to-use, microcurrent facial device available, and that’s clinically tested.“

Also on the list of beauty brands currently investing in microcurrent technology is, MyoLift, NuFace and Magnitone, having also released their own range of products designed for at home use.

Augmented Reality

No longer a futuristic feature in sci-fi movies, augmented reality has crept its way off the big screen and into our everyday lives.

In the world of health & beauty, it can allow customers the ability to virtually experiment with different looks in real time. AR has, in short, revolutionised the way many of us interact with our favourite brands and has personalised the way we experience their products. These advanced tools use facial recognition and AR technology to analyse customer’s skin tone, facial structure, and features to recommend cosmetics and skincare products in real-time. However, one AR feature proving widely popular amongst the younger generation has recently come under scrutiny…filters.

When first launched in 2015, filters (or ‘lenses’ as they were first referred to as) were primarily used for entertainment. Fast forward to today and social media platforms provide filters as an alternative to more permanent and costly alternatives. With options including enhancing their lips, lift their brows, change skin pigmentation, bone structure, eyes, lips, and the list goes on. All with just the click of a button. The numbers on the other hand suggest the opposite. Many plastic surgeons are reporting an increase in plastic surgery treatments, directly attributed the use of social media filters, giving a potential glimpse at a new you. Professionals have dubbed this social media surgery craze ‘Snapchat Dysmorphia’, declaring that it could soon be an overwhelming problem amongst younger social media users.

As an expansive range of new at-home devices are being launched, beauty brands may perhaps look to combat this growing concern in a sustainable and ethical manner, guiding their customers down the path to safer alternatives.

With this task in mind, many beauty technology companies have strategically partnered with influencers and celebrities in a bid to aid the switch from salon to sofa. Through engaging posts, reels & stories, influencers, and celebrities aim to showcase the brand’s latest high-tech products to their followers, demonstrating that you don’t need a salon appointment to see salon-quality results.

As we can see, technology, social media, and a shift in consumer thinking have all left a significant imprint on the beauty industry’s exciting evolution. Whilst a global pandemic has transformed our collective focus, advancements In technology have all but accelerated innovation, resulting in a plethora of inventive, state-of-the-art beauty technology.

So, whilst there is little sign of us eliminating salons altogether, the rapidly growing amount of advanced at-home products have, without a doubt, birthed a new approach to beauty. Today, it’s LED light masks and microcurrent facial massagers, tomorrow, it’s endless possibilities…

If you’d like to speak to a specialist in our dedicated Health & Beauty practice, get in touch today via 0191 691 1949 or email us at hello@macgregorblack.com

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Advertising, Case Study, Consumer, Cosmetics, Fashion, Health & Beauty, Industry, Insight, Marketing, Retail, Social Media, Technology

Posted on 27 October 2022

When social media first popped up in the late 90’s, none of us could have predicted the astronomical growth it would undergo, nor the influence it would ultimately hold over our lives.

What began as a way to simply connect with friends, has since become one of the most powerful global platforms of our time, able to reach millions of targeted people in milliseconds and influence the way we shop, vote, and even feel. Evolving far beyond your typical networking tool, social media has opened up opportunities for not only the every-day-scroller, but for businesses also.

But is the way we use social media set to change? And have brands had enough?

MacGregor Black takes a closer look at social media, and why some brands are taking a permanent break from it.

Social Media vs… The Battle of the Brands

With Facebook alone connecting 2.11 billion users all over the globe, it’s no surprise that social media has come to play an integral part in many of our lives. But with such scale, how is it possible to monitor and control 2.11billion individual narratives? The simple answer is… it isn’t.

With such publicity, comes scrutiny. And as platforms such as Facebook continue to embed themselves deeper into our society, many users are beginning to highlight some of their potential negative effects. One particular issue that continues to dominate the conversation, is social media’s relationship with our mental health.

In recent years, research has provided us with a plentiful evidence pool linking social media usage with a number of mental health issues like depression, anxiety, and body dysmorphia. According to a 2022 Healthline study of 1,042 U.S citizens, 29% of participants of all age groups felt they needed to take regular social media breaks, in order to feel a benefit to their mental health. This number increased to a shocking 46% amongst 15–24-year-olds.

So, what can be done about this, and who’s responsibility is it to take control?

Lush Cosmetics

Noting the negative effects that social media was having on many of its customers, global cosmetics company, Lush, took a stand; and in 2021, decided to cut ties with online platforms Instagram, TikTok, Snapchat and Facebook.

The British retailer released a statement to accompany their decision:

“From 26th November 2021, the global Lush brand will be turning its back on Instagram, Facebook, TikTok and Snapchat, until the platforms take action to provide a safer environment for users. This policy is rolling out across all the 48 countries where Lush operates. In the same way that evidence against climate change was ignored and belittled for decades, concerns about the serious effects of social media are going largely ignored now. Lush is taking matters into its own hands and addressing the issues now, not waiting around until others believe in the problem before changing its own behaviour.” 

Tesla Motors & SpaceX

Pre-dating Lush’s decision by almost three years, in March 2018, tech billionaire Elon Musk joined the race against social media; deliberately deleting both Tesla’s and SpaceX’s Facebook business pages.

Having regularly aired his opinion publicly, it is widely known that Elon Musk distrusts the way Facebook handles their consumer data. The decision then came to pull both his business pages, following a tragically historic week for the social media company, one that still sits fresh in our memory. In 2018, the Cambridge Analytica scandal prompted a wave of mistrust against Facebook, which later gave rise to the #deletefacebook hashtag.

At the time of the scandal, WhatsApp Co-Founder, Brian Acton tweeted in protest, “it is time #deletefacebook”, in which Musk responded sarcastically, “What’s Facebook?”. The Silicon Valley entrepreneur then went on to tweet that he thought Tesla’s Facebook page was “lame”.

In a final act, Musk was challenged by Twitter users to delete Tesla’s and SpaceX’s pages, “if he really was ‘the man’”, and in typical form, Musk declared he would delete them immediately. Sure enough, in under 30 minutes both business pages were cut from Facebook, and the following media attention, combined with the Cambridge Analytica Scandal, caused Facebook’s stock to plunge 6%.

Elon Musk has since gained the reputation as the modern day ‘Robin-Hood’ of free speech, as in April of this year, the eccentric billionaire made another daring move. This time, against Twitter.

In an effort to force change, on April 14th of this year, Musk made a bid to buy the social networking site for $54.20 per share, putting one of the world’s richest people at the helm of one of the world’s most influential platforms. Musk declared that, should the deal go through, his first priority would be to crack down on data management. However, only weeks after Elon’s rather rambunctious offer, he sought to terminate the deal, citing concerns over the social media company’s use of bots on the platform, artificially inflating their user numbers. Claims which were later supported by a company whistle blower. Twitter has since sued Musk to follow through with the acquisition. The judge overseeing the case has given both parties until the 28th of October to close the deal or face a trial in November.

Bottega Veneta

In 2021, globally established fashion house, Bottega Veneta announced their own bold move to completely cut social media from their marketing strategy.

Creative Director, Daniel Lee, stated in an interview with The Guardian that, “there is a mood of playground bullying on social media which I don’t really like. I wanted to do something joyful instead… I don’t want to collude in an atmosphere that feels negative.” However, despite personal comments from Lee, the Bottega Veneta company refrained from releasing an official statement to explain their swift exit from social media. Leading fans to believe that perhaps this was the company’s latest strategic move in creating the ultimate luxury brand?

Kalyani Saha Chawla, former VP of Marketing & Communications at Dior believes luxury brands need to re-consider the fine balance between over-accessibility and exclusivity, quoting to Grazia UK that,

“luxury brands are diluting their image by using the same social mediums that every high street brand is utilising. Luxury stands for exclusivity, and if it’s all over Instagram and Twitter, it becomes too accessible, which might not resonate with a niche audience.”

A message that sat fittingly with Bottega Veneta’s social media departure, as it came less than a month after it unveiled its exclusive “Salon 01 Spring/Summer Show”, which was being secretly recorded at the time. Shortly after Bottega Veneta’s decision to ditch social, luxury apparel brand, Balenciaga quickly followed suit, wiping all of its content from Facebook, Instagram, and Twitter. Perhaps another strategic move with this decision also preceding the brand’s first haute couture show in over 50 years…

Answering the Burning Question… What Happened Next?

In today’s society, it’s near impossible to picture a global company succeeding without a social media presence, but alas…some of our favourite cosmetics companies, automotive developers and high-end fashion brands claim they are already paving the way to find a successful future without ‘the Gram’.

Lush Cosmetics

After announcing their departure from its social media channels in 2021, cosmetics brand Lush turned to creating what they felt would be, authentic, quality content on the company’s online site instead. At the time, the company released a statement assuring shoppers that, ‘there are plenty of other places to take a dip into the Lush world’, stating that customers could still engage with the brand through shops, events, through the customer care team and on other digital platforms like Lush Player, Lush.com and their Lush Labs app. However, it’s worth noting that some individual stores and Lush staff continued to be active on social media and the company even encouraged customers to continue using branded lush hashtags to promote their content organically. Meaning Lush would remain true to its anti-social media protest, whilst also still staying fresh on the screens of shoppers across the globe.

SpaceX & Tesla

Following Elon Musk’s bold decision to delete both SpaceX and Tesla’s business Facebook pages, the company went on the make an even bolder move in 2020, officially dissolving it’s entire PR department; dubbing it the first automaker to no longer engage with the press. When asked to comment on the move, the billionaire business magnate stated that he wouldn’t go back to having a PR department because he ‘doesn’t believe in manipulating public opinion,’. He responded to a twitter user that encouraged the reinstatement of the Tesla PR team, saying, ‘Other companies spend money on advertising & manipulating public opinion, Tesla focuses on the product. I trust the people.’

So, with a much-reduced social media presence and absolutely no PR staff, how does a multi-billion-dollar business like Tesla expect to stay ahead of the curve?

Well, the American clean energy company relies heavily on one of the most effective marketing strategies out there, word of mouth. Tesla runs a highly popular referral program that encourages customers to share their love for the brand with their friends and family. Tesla enthusiasts, and their referees can earn rewards like free supercharger miles and cash to spend on energy efficient products. Not only that, but the electric vehicle manufacturer also manages multiple customer forums, hosts a global ‘owners club’, and is regularly involved in giving back to the communities they operate in. All of which are great ways to establish a strong brand message without even so much as a ‘share’. However, it’s worth noting that Musk himself has been a driving force behind Tesla and SpaceX’s ongoing success. His loud, charismatic, and sometimes even controversial social media presence certainly draws enough attention to both brands…

Bottega Veneta

Founded in 1996 in Vicenza, Italy by Michele Taddei and Renzo Zengiaro, Bottega Veneta has since firmly established itself as a high-end, luxury fashion house. Their fine leather handbags and quality crafted accessories don the frames of wealthy style icons in all corners of the world, that no doubt, enjoy scrolling as much as the rest of us.

Which is precisely what Bottega Veneta was counting on…

Despite not posting on their business account anymore, Bottega Veneta lives on through the Instagram pages of their loyal customers, influencers, and external partnerships. Rather than coming directly from the brand, content like product launches, events, and brand promotions make the rounds mainly through organic, user-generated content. Which enhances the brand’s exclusive image and cuts out a huge chunk of their workload. So, in theory, they can kick back and reap the rewards as customers are naturally drawn to their brand.

A strategy in which Bottega Veneta took to heart as at the time, the luxury brand doubled down on its quarterly online magazine in what they hoped would offer, “more progressive and more thoughtful” content. A goal in which many say they have successfully achieved since then. 

MacGregor Black’s Global Head of Marketing, Mark Thursby, commented:

“I couldn’t agree more with Kalyani Saha Chawla, in that many Luxury brands sit in a precarious position. One that almost caused the demise of the iconic British Fashion Brand Burberry during the 1990’s, where high demand was met with ease of accessibility. And I believe social media is currently turbocharging just that, or the false impression that luxury products are easily accessible.

Social media is a great equaliser in that it grants the average user access to countless celebrity and influencer lifestyles, mixed in with our friends and family. However, when our feeds are excessively filled with luxury goods, this directly drives demand to a potentially dangerous level. Therefore, when accessibility meets it, in the form of ‘replica’ products, via short-term financing options such as fashion rental, or services such as Klarna, a brand can pass a point of which it’s presence in a market is too heavily saturated and it ceases being perceived as ‘luxury’.

The same theory applies across the board. From cars, to homes, to holidays, and even our own physical appearance. When social media creates the illusion that all of these brilliant products are easily attainable, and not just that, they’re owned by your neighbour, your best friend, and the people you went to school with, the potential to damage a person’s self-esteem can be severe.

Therefore, with brands withdrawing from social media it’ll be very interesting to see what impact that has in the long-term. Will losing the central voice of their brand, do the opposite of what they aim to achieve, and create a more customer-controlled brand image? Or will it dampen demand down to sustainable levels and drive traffic through more ‘traditional’ channels where brands can better manage the battle between demand and access?”

Whilst there are many advantageous qualities to the root-and-branch reform of social media, something brands should consider is, one of most identifying features of a successful business is its powerful approach to customer loyalty. What social media offers consumers is the ability to receive quick responses via direct messaging, as well as the opportunity to engage with brands honestly and publicly on live comments. Some argue that, as a result of axing social media, businesses run the risk of potentially thinning the line of communication between themselves and their customers.

Is This the Way Forward?

Without doubt, social media is one of the most impactful and cost-effective marketing tools available today. But as we’ve recently discovered, some brands are beginning to stand up and take notice of the damage it may be causing to, not just to their customers or their brand image, but to wider society in general. Dubbed with a disregarding attitude towards mental health, rocky data management processes, and the potential to banish a brand’s luxury image, is the social media sparkle slowly dwindling?

And as globally recognised brands like Bottega Veneta, Tesla and Lush radically re-think their social media strategies, many of us are left asking the question, is this the beginning of the great social media snub?

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Advertising, Consumer, Drink, Events, Food, Hospitality, Industry, Insight, Sustainability, Technology

Posted on 27 May 2022

Once dubbed, ‘the juice of the gods’ and given its own official deity, wine has been a well-enjoyed beverage for thousands of years. From the range of alcoholic drinks in circulation today, arguably none have impacted society in quite the same way. The history books show that this much-cherished drink has bridged the gap between ancient cultures, opened up channels for philosophical ideas to spread across Europe and even played a key role in the evolution of worship.

And so… in celebration of Wine Day 2022, MacGregor Black explores the rich history of wine. From how it’s produced, to the popular variations we know today, and how they could be changing for modern wine-lovers all over the world.

Where Does Wine Come From?

Unfortunately, no one can be 100% certain about the exact origins of wine. As with any new innovation, as it journeyed across cities, countries and continents, the birthplace slowly became more story than substance. Fast forward to today and there equally as many new theories as old as to where this beloved beverage began its journey.

If we were to turn to Greek mythology, it’s said that Dionysus, the son of Zeus and ‘God of Wine’, invented wine whilst living among ancient mythological creatures called Nymphs. As much as we’d like to close the age-old case of ‘who did it first’, it’s likely that grape culture, or viticulture, outdates Greek civilisation itself.

If we turn to archaeology, recent discoveries suggest that the earliest known ancient wine production evidence dates between 6,000 BC and 4,000 BC during the Neolithic era, with winery sites, grape residue or clay jars being discovered in Georgia, Iran, and Egypt. However, some researchers argue that the earliest evidence of a non-grape-based drink, often compared to wine, was found in ancient China as far back as 7000 BC and was made from fermented rice, honey, and fruit.

Many people believe that wine is central to civilisation as we know it in the west. We use it as a medicine, a means of celebration, a social lubricant, a religious symbol, and last but certainly not least, to unwind after a long day at work. Whilst we can’t say exactly where it originated, we do know that we have sea-fairing civilisations such as the ancient Phoenicians to thank for spreading wine throughout much of the Mediterranean, along with olive oil, the alphabet and glass! The Phoenicians shared their understanding of viticulture and winemaking to several world-renowned wine-producing nations such as, Spain, France, Lebanon, Syria, Algeria, Tunisia, Egypt, Greece, Italy, and Portugal to name a few. Not only that, but the Phoenicians also had a direct influence on the expanding winemaking cultures of the ancient Greeks and Romans, which would later spread their understanding of viticulture across the rest of Europe.

Although we can’t say with certainty where wine began, one thing we can be certain of is that we all owe our well-deserved appreciation for wine to one single plant. The grape vine.

As there are many different variations of wine, you’ve probably guessed that there are also many different variations of grape. In fact, there are over 10,000 different species in existence today, with the majority of the world’s wine stemming from just one. Vitis Vinifera Sylvestris. Over the course of its ancient existence, and as early humans spread the desire for high-quality wine to varied climates across the globe, the Vitis Vinifera Sylvestris grape vine mutated and evolved to adapt to small variations in its new home. All culminating in the rich variety of grapes we know today, and hence why we’re lucky to have so many different delicious wines! Unfortunately, in more recent years, such high demand for particular wines such as Cabernet Sauvignon and Pinot Noir, has led to a decrease in the world’s natural grape diversity. As many regions join the race to produce in line with demand, many vineyards have begun digging out their niche, native vines in favour of more mainstream varieties.

How Was Ancient Wine Made?

Whether it be a thousand years ago or this very evening to celebrate US National Wine Day, the process of turning grapes into wine is as impressive as ever. With modern-day technology playing its part in providing us with a smoother and safer drinking experience.

For ancient cultures to produce wine, workers would spend long, exhausting hours harvesting ripened grapes. Followed by pouring them into a large open top vat, with some opting to leave the grapes to dry in the sun beforehand in order to concentrate their flavour. Then comes the part many of us have seen and heard about. They would use their bare feet to repeatedly crush the grapes, producing enough pressure to both release tannins throughout the wine and break the skin encasing the grape. Yet, just enough pressure to preserve the seed inside, as breaking this would leave the wine tasting bitter.

After hitting their step count for the day, the liquid was then left to settle for a period of time while native yeasts converted the sugars in the grapes into alcohol, leading to the fermentation process, with some cultures then adding a variety of spices to sweeten the taste. Over the ages, many civilisations have fine-tuned their methods. The ancient Greeks invented a winepress to crush the grapes, followed by the Romans later using barrels and other techniques that helped them produce greater volumes at a quicker pace and lower cost.

With a limited drinks on the menu at the time, often including fruit juice, goats’ milk, or stagnant water, it should come as no surprise that some ancient cultures even chose to sweeten their foul-tasting water with wine. In fact, wine provided not only flavour but a safer and more sanitary drinking option for many. Although even our ancestors had to learn to pace themselves, with excess consumption leading to… well you know the rest. And so, it was common to also add water to wine thus avoiding over intoxication. So much so, that in some cultures drinking undiluted wine was considered scandalous and some Jewish Rabbis would even refuse to bless ceremonial wine if it hadn’t been first mixed with water.

Wine & Religion

Throughout time, wine has played an integral role in the course of human history as we know it, with religion being no exception. Where some religions, such as Islam, forbid the drinking of alcohol, others like Christianity and Judaism have been known to use wine as a ceremonial symbol. In fact, the Christian church may well be the ones to thank for improving the tase of ancient wine, as it’s recorded that around the sixth century, priests, monks and nuns cultivated vineyards in areas that weren’t as familiar with every-day wine drinking, which largely increased production and ultimately improved wine knowledge.  

From the Old World to the New

Following its unrivalled popularity, grape culture and winemaking was quickly transported from the Old World to the New and unsurprisingly many different cultures have since attempted to perfect the process.

Fast forward to today and you’ll be pleased to learn that the wine we drink now differs largely from the wine shared amongst our ancestors. For example, in comparison to today, ancient wines certainly packed a little extra punch. Converting them into today’s metrics, they were likely as high as 15% or even 20% ABV. Hence the rather wise desire to water them down. However, the most notable difference between ancient and modern-day wines are the preservation efforts. The modern bottles we use today help in protecting and preserving the quality of wine for many years to come, whereas many ancient wines we’re quickly spoiled by regular exposure to Oxygen. Thus, forcing Vintners to preserve them with resin, which unfortunately often compromised the wine inside, making it thick and sticky.  

Now they say not to judge a book by its cover, but in the case of wine, there’s a lot to be said for the bottle labels…

When ancient Egyptians dominated the wine trade, even sending King Tutankhamen to the afterlife with over 26 bottles of the stuff! an issue began to arise around how to determine a bottle of wine’s origin. And so, the wine label was born. Appearing to date back as far as 1550 BC, or maybe even further, seals and etchings were placed on bottles as a way to simplify trade, but also to signify the date, type, and quality of wine.

By the 18th century, the wine trade was booming, and etched labels had become a thing of the past, replaced with bottle labels that were printed on parchment and tied to bottlenecks with string, much like the hanging tags we sometimes still see today. Fast forward to 1798 and thanks to the invention of the lithograph, bottle labels could now be printed in mass. This in turn brought with it new innovations in in design bringing bright colours and an emphasis on artistic design to the forefront. Today, this same practice has reached far and wide from the simple wine bottle, now extending to print media as we know it.


In the 20th century, far from the days of clay jars and oak barrels, an Australian winemaker called Thomas Angove filed a patent in 1965 for what would later be known as bag-in-box-wine. The design was actually based off a very similar product already on the market, which was a bag in a box used by mechanics to transfer battery acid. With Angove’s new design, consumers were required to cut the corner of the bag, pour out the wine and seal it with a special peg. In 2010, the Scandinavian state institutions, Systembolaget and Vinmonopolet analysed the environmental impact of various wines, finding that bag-in-box packaging generated up to 90% less carbon than bottled wine. Not to mention the fact that, since the wine is removed from the flexible bag without adding much air to fill the remining space, it greatly reduces oxidation, ultimately keeping your wine fresh for longer!

It’s clear to see why the method is very much being carried on today by companies like Laylo, manufacturers of Premium boxed Wines.

Co-Founder of Laylo, Laura Riches, commented:

“The reason we chose to box our wine, rather than bottle it, comes down to three factors. One, the wine stays fresher for longer, and as I’m a personal fan of the odd glass of wine whilst cooking, it meant that I could open a box and keep it for up to 6 weeks after. Secondly, sustainability. As you’ve mentioned, boxed wine generates up to 90% less carbon and our product can actually be 100% recycled through our ‘return by post’ scheme. Lastly, here at Laylo we love telling stories and people love to know more about the history of the wine they’re drinking, and since there’s 6 faces on the box, that gives us plenty of freedom to do that.”

We asked Laura, how is it that boxed wine generates less carbon than bottled wine?

“When making wine bottles, there’s actually a huge amount of energy that goes into that process, not to mention the amount of energy it takes to transport wine bottles. If you were to weigh a bottle of wine, the bottle itself actually accounts for a large portion of that quantity and their awkward shape often means they’re packed using lots of plastic to keep them safe during transport. At Laylo, we actually ship our product to the UK in large containers, then package it from there to reduce the amount of transport required, ultimately reducing emissions.”

Whether you’re a history buff, a wine connoisseur, or just brushing up ahead of your next vineyard visit, knowing how various cultures have produced and used wine since it began will without doubt enhance your appreciation for the brilliant beverage. From the first flowering grape vine to the beautiful boxes by Laylo, wine is far more than just fermented grapes, it’s a journey through history that you can savour with every sip.

If you would like to speak with our specialist team of Drinks experts, call us on 0191 691 1949 or email us at hello@www.macgregorblack.com

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