Do you have proven experience in an administrative role?
Are you passionate about Toys?
Do you want to further your career in a global business?

MacGregor Black are partnering with a leading Toy brand on the search for a Merchandiser within their Toy department. This is a permanent role based in the Manchester office.

Key Responsibilities

  • Creating Customer administration forms for new item creation set up as well as new item creation on the system
  • Raising and running purchase orders to suppliers to ensure goods ship correct, on time and in full
  • Creating and managing customer orders, custom packaging, and sample requests
  • Working with a team of buyers, design/packaging, and QC for running orders and development to ensure smooth order process.
  • In-depth critical path management with both supplier and customer
  • Liaising with suppliers regarding artwork, samples, shipment images and invoices
  • Working closely with the buying and sales teams regarding samples and delivery dates to ensure on time and in full deliveries
  • Chasing up concept and sample approvals for licensed products before goods can be produced.
  • Arranging sample requirements such as red seal, gold seals and photography samples.
  • Sending samples to the customer via courier service and chasing or approvals
  • Checking packaging specifications and working through customer manuals to highlight specific requirements on made to order products
  • Problem solving for any issues that arise internally for a solution before approaching the customer.
  • Working with customers to provide exceptional service through effective and efficient communication at all times to meet expectations
  • General administration and ad hoc duties requested by the buyers/director.
  • Willingness to assist colleagues in other departments during peak times

What are we looking for?

  • 3 years’ experience within merchandising – preferably with a variety of roles & responsibilities
  • Excellent communication skills – confident speaking to internal and external customers and suppliers
  • Ability to establish, develop and maintain supplier and customer relationships with professionalism
  • Good knowledge of Excel (essential) and Microsoft NAV preferable but not essential, as the successful candidate will receive full training of our computer systems
  • Organisation and prioritisation skills, with an exceptional eye for detail and ability to manage workloads efficiently
  • Highly motivated, proactive, and eager to learn new products/customers.
  • Proactive and solution driven individual who uses initiative and thrives on having responsibility and ownership
  • Positive and committed person who loves a varied working day and is involved in many different projects throughout the Toy division.

Please contact Abbie Richardson for further information.

United Kingdom
Abbie Richardson

Abbie Richardson

Principal Consultant

Phone +44 191 691 3575

Envelope Email

Please contact Abbie Richardson today for further information

Let's talk

Apply now

Your details


Please upload your CV

Max. file size: 10 MB.

Please upload your cover letter

Max. file size: 10 MB.