Merchandiser

Do you have proven experience in an administrative role?
Are you passionate about Toys?
Do you want to further your career in a global business?

MacGregor Black are partnering with a leading Toy brand on the search for a Merchandiser within their Toy department. This is a permanent role based in the Manchester office.

Key Responsibilities
 

• Creating Customer administration forms for new item creation set up as well as new item creation on the system
• Raising and running purchase orders to suppliers to ensure goods ship correct, on time and in full
• Creating and managing customer orders, custom packaging, and sample requests
• Working with a team of buyers, design/packaging, and QC for running orders and development to ensure smooth order process.
• In-depth critical path management with both supplier and customer
• Liaising with suppliers regarding artwork, samples, shipment images and invoices
• Working closely with the buying and sales teams regarding samples and delivery dates to ensure on time and in full deliveries
• Chasing up concept and sample approvals for licensed products before goods can be produced.
• Arranging sample requirements such as red seal, gold seals and photography samples.
• Sending samples to the customer via courier service and chasing or approvals
• Checking packaging specifications and working through customer manuals to highlight specific requirements on made to order products
• Problem solving for any issues that arise internally for a solution before approaching the customer.
• Working with customers to provide exceptional service through effective and efficient communication at all times to meet expectations
• General administration and ad hoc duties requested by the buyers/director.
• Willingness to assist colleagues in other departments during peak times

What are we looking for?
 

• 3 years’ experience within merchandising – preferably with a variety of roles & responsibilities
• Excellent communication skills – confident speaking to internal and external customers and suppliers
• Ability to establish, develop and maintain supplier and customer relationships with professionalism
• Good knowledge of Excel (essential) and Microsoft NAV preferable but not essential, as the successful candidate will receive full training of our computer systems
• Organisation and prioritisation skills, with an exceptional eye for detail and ability to manage workloads efficiently
• Highly motivated, proactive, and eager to learn new products/customers.
• Proactive and solution driven individual who uses initiative and thrives on having responsibility and ownership
• Positive and committed person who loves a varied working day and is involved in many different projects throughout the Toy division.

Please contact Abbie Richardson for further information.