National Account Manager

National Account Manager

Do you have a proven track record in obtaining and maintaining long term key customers in the DIY space?

Do you have extensive knowledge and experience in selling into DIY Chains?

Have you sold and provided specific solutions based on customer needs?

Macgregor Black are partnering with a Global Market Leading Paint brand, on the search for a National Account Manager. This is a permanent remote based role.

As National Account Manager You will be responsible for obtaining and maintaining long term key customers by understanding their requirements. The ideal candidate will be competent in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.

Key Responsibilities

• Develop relationships with new and existing major retail clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Create sales strategies for each major client.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

What are we looking for?

• Proven experience as key account manager and developing sales strategies.
• Extensive knowledge of selling into big DIY chains
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation
• BSc/BA in business administration, sales or extensive work experience

Competitive salary + benefits.