Product Support Coordinator

Product Support Coordinator

Are you a data driven individual with an analytical mindset?
Are you looking to further your career within an innovative, award-winning brand?
Are you passionate and enthusiastic about being in a product-based environment?

MacGregor Black are partnering with a market leading Consumer Goods brand on the search for a Product Support Coordinator. This is a permanent role based in Northeast England.

Key Responsibilities

• Working closely with the Global Product Support Manager and key internal stakeholders within the Global Product team
• Accurately input data into the in-house CRM system
• Work effectively with established processes and KPI’s across the department
• Collecting and analysing data, reporting back to relevant internal teams
• Trend and Competitor Analysis
• Updating key critical path trackers and spreadsheets
• Provide ad hoc support to the wider Product & Quality team as required
• Provide ad hoc support when it comes to internal product testing as required

What are we looking for?

• Proven experience within an administrative role in a Product Quality/ Product Development environment
• Competent excel user with ability to efficiently run reports and create/track formulas
• Able to work in a competitive environment, picking up new systems and adapting quickly
• Comfortable working autonomously and taking own initiative
• Strong data knowledge, with ability to collate and analyse accurately

Please contact Abbie Richardson for further information.