Sales Support

Do you have strong administrative skills? 
Can you liaise with key stakeholders? 
Are you passionate about the drinks industry? 

MacGregor Black are currently partnering with a Premium branded drinks company on the search for a Sales support specialist. This is a permanent role. 

Key Responsibilities:

  1. Sales Administration:
    • Assist the Global Travel Retail Sales team in managing and maintaining accurate sales records, reports, and databases.
    • Generate and analyse sales reports to identify trends, opportunities, and areas for improvement.
    • Process sales orders, track shipments, and coordinate logistics to ensure timely delivery to travel retail locations.
    • Collaborate with the finance team to manage invoicing and payment reconciliation.
  2. Customer Relationship Management:
    • Provide exceptional support to travel retail partners, addressing inquiries, order status, and product information promptly and professionally.
    • Liaise with key stakeholders to ensure seamless communication between internal departments and travel retail partners.
    • Assist in organizing and attending meetings with travel retail clients to gather feedback, share product updates, and strengthen relationships.
  3. Market Research and Analysis:
    • Conduct thorough market research to identify emerging trends, competitive insights, and consumer preferences within the global travel retail industry.
    • Provide insights and recommendations to the sales team based on market analysis, helping to drive strategic decision-making.
  4. Product Knowledge and Training:
    • Develop a deep understanding of our premium product portfolio, including features, benefits, and unique selling points.
    • Assist in training travel retail staff on product knowledge, enhancing their ability to effectively promote and sell our products.
  5. Event and Promotion Support:
    • Collaborate with marketing and sales teams to coordinate travel retail events, promotions, and activation.
    • Assist in the preparation and execution of marketing materials, product displays, and promotional collateral for travel retail locations.

Qualifications and Skills:

  • Proven experience in a sales support or administrative role, preferably within the travel retail or luxury goods industry.
  • Exceptional organizational skills and attention to detail.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills in English (additional languages are a plus).
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
  • Ability to work effectively both independently and within a team.
  • Flexible and adaptable, with the ability to thrive in a fast-paced and dynamic environment.
  • Passion for the travel retail industry and a genuine interest in premium beverages.

Contact Dana Bond for more information. 

United Kingdom
Kieron Hall

Kieron Hall

Recruitment Consultant

Phone +44 3309 952 283

Envelope Email

Please contact Kieron Hall today for further information

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